TERMS & CONDITIONS

Welcome to Inner Soul by Dale

We’re delighted to have you here and truly value your support of our studio. To ensure clarity and fairness for everyone, please take a moment to read through the terms that apply when purchasing and using a monthly package with us.

Monthly Package Access & Payments

By purchasing a monthly package, you receive access to a set number of classes per month, depending on the plan you choose.

Payments are processed automatically on the same date each month, starting from the date of your first purchase.

All packages are non-refundable and non-transferable.

Packages are for individual use only and cannot be shared with or transferred to another person.

Class Bookings, Cancellations & Rescheduling

All classes must be booked in advance via our online booking system.

You may cancel or reschedule a class up to 24 hours before the scheduled start time without penalty.

Cancellations made within 24 hours of the class will not be eligible for rescheduling, credit, or refund. This policy ensures fairness and respects the limited spots available in each session.

We appreciate your understanding as a small business committed to providing consistent service.

Cancelling Your Monthly Plan

You may cancel your monthly plan at any time through your account settings or by contacting us directly.

Your plan will remain active until the end of your current billing cycle.

We do not offer refunds for any unused classes after cancellation.

Personal Use Policy

Your package is intended for your personal use only. Sharing access or classes with others is not permitted.

We reserve the right to suspend or terminate packages that are found to be used in violation of this policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

Need Help?

If you have any questions, concerns, or need support with your membership or any of the price plan options, please don’t hesitate to reach out. We’re always here to help and ensure your experience is positive.